Contact

Our support staff is here to help! Our complimentary support can now be reached 7 days a week in January. We ask that you please have the following information ready prior to contacting us so that we can expedite your support:

• The version and year of your software.
• Your authorization code.
• The operating system that you are using.
• The name and version of the anti-virus software that you are using.
• The make and model of your printer (if your issue involves printing).
• The version of your network operating system (if your issue is multi-user related).

	Technical Support	Service Bureau
	Phone: (888) 776-1099, Select Option 2 Email: support@1099pro.com Online: Write Technical Support Live Chat Support Weekday Support Hours: January: Mon-Fri: 9am to 8pm EST (6am to 5pm PST) February+: Mon-Fri: 10am to 8pm EST (7am to 5pm PST) January Weekend Support Hours: Saturdays: 1/7, 1/14, 1/21, 1/28: 11am - 6pm EST (8am - 3pm PST) Sundays: 1/8, 1/15, 1/22, 1/29: 11am - 3pm EST (8am - 12noon PST)	Phone: (866) 444-3559 Online: Write the Service Bureau Fax: (818) 876-0202
	Online Correspondence
	You can also use our Online Contact Form to send an electronic correspondence to us.