Our support staff is here to help! Our complimentary support can now be reached 7 days a week in January. We ask that you please have the following information ready prior to contacting us so that we can expedite your support:
- The version and year of your software.
- Your authorization code.
- The operating system that you are using.
- The name and version of the anti-virus software that you are using.
- The make and model of your printer (if your issue involves printing).
- The version of your network operating system (if your issue is multi-user related).
Phone: (888) 776-1099, Select Option 2
Online: Write Technical Support
Live Chat Support
Weekday Support Hours:
January: Mon-Fri: 9am to 8pm EST (6am to 5pm PST)
February+: Mon-Fri: 10am to 8pm EST (7am to 5pm PST)
January Weekend Support Hours:
Saturdays: 1/7, 1/14, 1/21, 1/28: 11am - 6pm EST (8am - 3pm PST)
Sundays: 1/8, 1/15, 1/22, 1/29: 11am - 3pm EST (8am - 12noon PST)
Phone: (866) 444-3559
Online: Write the Service Bureau
Fax: (818) 876-0202
You can also use our Online Contact Form to send an
electronic correspondence to us.