Our support staff is here to help! Our complimentary support can now be reached 7 days a week in January. We ask that you please have the following information ready prior to contacting us so that we can expedite your support:
- The version and year of your software.
- Your authorization code.
- The operating system that you are using.
- The name and version of the anti-virus software that you are using.
- The make and model of your printer (if your issue involves printing).
- The version of your network operating system (if your issue is multi-user related).
Phone: (888) 776-1099, Select Option 2
Online: Write Technical Support
Live Chat Support
Mon-Fri: 10am to 8pm EST (7am to 5pm PST)
Extended January/February Hours:
Saturdays: 1/10, 1/17, 1/24, 1/31: 11am - 6pm EST (8am - 3pm PST)
Sundays: 1/25, 2/1: 11am - 3pm EST (8am - 12noon PST)
*Support on Sunday, 2/1, is due to the IRS deadline of February 2nd for mailing recipient copies.
Phone: (866) 444-3559
Online: Write the Service Bureau
Fax: (818) 876-0202
You can also use our Online Contact Form to send an
electronic correspondence to us.